FAQ
Frequently asked questions
Products & services | Scheduling & estimates | Policies & warranty | General questions
Products & Services
Q: What types of flooring do you offer?
A: We offer hardwood, tile, luxury vinyl, carpet, and custom rugs. Our design team can help you find the perfect fit for your space.
Q: Do you offer custom rugs?
A: Yes! We offer custom rugs in various styles, colors, and sizes to match your décor.
Q: Do you provide flooring installation?
A: Yes! Our expert installers handle everything from start to finish, ensuring a smooth and professional installation.
Q: Can I take flooring samples home?
A: Absolutely! We encourage you to take samples home to see how they look in your space before making a decision.
Q: Do you offer waterproof flooring options?
A: Yes, we carry waterproof luxury vinyl and tile options perfect for kitchens, bathrooms, and basements.
Scheduling & Estimates
Q: How do I schedule a consultation?
A: You can call us, visit our website, or stop by our showroom (by appointment) to schedule a consultation.
Q: Do you provide free estimates?
A: Yes, we offer free in-home estimates to help you understand your options and get an accurate project cost.
Q: Can I reschedule my appointment?
A: Yes, please call us at least 24 hours in advance if you need to reschedule.
Policies & Warranty
Q: Do you guarantee your work?
A: Yes! We stand by our work from start to finish and beyond. Our commitment to quality means you can trust your floors will be installed with care.
Q: Do you offer financing?
A: We offer financing options to help make your dream flooring more affordable. Contact us to learn more.
Q: How do I care for my new floors?
A: We provide care guides and maintenance tips based on the flooring type you choose. You can also ask our team for specific recommendations.
General Questions
Q: Do I need an appointment to visit the showroom?
A: Appointments are recommended so we can provide you with dedicated, personalized service. However, walk-ins are always welcome! If a team member is available, we’ll be happy to assist you.
Q: What sets Griffith Flooring Service apart from big-box stores?
A: We take our time to listen to your needs, offer expert advice, and guarantee our work from start to finish. Unlike big-box stores, we focus on quality, craftsmanship, and a home-like experience.
Q: Do you offer same-day installations?
A: No, we focus on high-quality service and craftsmanship, which requires time. However, we work efficiently to complete your project as soon as possible while maintaining our high standards.
Q: Do you sell cheap flooring?
A: No, we specialize in quality flooring that lasts. We don’t cut corners or offer budget bundles; instead, we provide durable, stylish flooring that fits your home and lifestyle.
